When reinstalling the printer, or setting it up for a new connection method, be sure to first remove the current entry for it in your list of printers. If pings work, check that the printer's network connection status is at good or better. If all of the computers experience the problem, it's most likely a router setting. This could be from a dual-band router setting the printer on a separate band from the computer(s), from firewall settings on the router or computer, or from particularly stringent antivirus software on the computer. If either of those ping attempts fails, then the router is not allowing the printer and comptuer(s) to communicate. If the printer can ping the computer, open a command prompt or console window on the computer, and try pinging the printer's IP address (found in the printer's IPv4 Settings). Get the IP address for one of the computers, and then ping it from the printer. I'm sorry to hear about all that trouble. styanhdf by your product and help me fix this o9r give me a new printer. HENCE the problem is probably with the dang canon printer. and the canon still can not be found and will not hook up to any PC I have. the netgear is connecting anything I hook to it. talked to netgear who trouble shot the router and stated it is running fine and not causing any issues. It has completely shut itself down from all of our computers and networkĮXTEMELY FRUSTRATED!!! I have called the support line and they are not helpful at all and try and blame the netgear.

I even tried to do hook up the canon to the computer via a hardwire through the USB. All the computers are attached to the network with no issues. I have reset teh canon and confirmed it is on our network router which is a netgear nighthawk 4000. I have tried unionstalling the drivers on one computer, ho0wever, the drivers state they are in use and can not be uninstalled? on our laptop we were able to uninstall, however, the device still can not be located. Now the printer does not appear anywhere. this was after uninstalling and reinstalling the printer several times.

took us 2 days to get the computer to locate the printer. it worked great for the first 6 months then it decided toi have a mind of its own.,We thought maybe it was because we did not do a windows update. Over the last couple of months we mhave had nothing but issues with this printer.

Canon imageclass mf733cdw quit stand by